When you’re headlong into a programme of work which requires significant process change, it is so easy to forget about the people the processes have an effect on. I’ve just realized this to my dispeasure!Right now I am involved in a programme of working changing IT delivery processes, that covers the standard ITIL approach of Release […]
A Painful Reminder About Change Management Read More »
Lightworkers and Darkworkers are rare(ish) people who are polarized around a deeply ingrained intent. Lightworkers live and breathe to service humankind, whilst Darkworkers live and breathe to serve only themselves. The remainder of people on this earth could be described as Greyworkers, who tend not to know who they serve.I’ve written about Lightworkers and Darkworkers
Why I Prefer to Work with Darkworkers than ‘Greyworkers’ Read More »
The majority of freelancers in IT have their head in the sand, as far as their personal performance goes.IT leaders from across several industries have commented to me that freelancers tend to move from appointments without seeking feedback on their performance. It’s estimated that over 60% of freelancers do not receive regular feedback on their
Freelancers Tend to Have Their Head In The Sand (and Nine Free Course places available!) Read More »
Service-Oriented Architecture (SOA) isn’t a new concept, but its emergence in organizations is demanding transformational leadership to be applied at all levels.I’m assuming you already know about SOA, but I want to recap one important point. The nature of SOA is that it demands server-based technology functions, such as an accounting suite, to become the
SOA Demands Different Leaders Read More »
The Industrialization of IT is one of my current favorite topics as I think we are at a turning point of the whole industry. But one of the biggest implications of this change is that it will reshape the workforce towards blue-collar working.Industrialization of the IT department and the services it provides is a good
Industrialization of IT Will Create a Blue-Collar Sub-Class of IT Workers Read More »
I’ve added a Leaderboard for on the far right sidebar to show the most active commentators. And I will be giving $10 USD to the top ranked commentator on the first day of each month! I’ve done this to encourage commenting. Why? Commenting adds to the quality and richness of this site’s content as comments
Commentator Leaderboard added! Bonus Cash Prize! Read More »
Networking is an important part of professional life – it’s how you build useful relationships, extend your influence, and gain information outside of your line. So how do you do it? I want to ask this question to find out if there is a ‘best’ way of networking, irrespective of personality type. I must admit
How Do You Network? Read More »
IT Leaders have been burnt badly over CRM (Customer Relationship Management).There are many failed CRM initiatives to dine out on. But CRM is set to face a resurgence as technology and business has matured towards being really ready for it. And this I think is they key reason why. CRM in the late 90s and
Is CRM On Your Agenda? Read More »
How important is DR to your business? Probably not important enough!
How To Win the War on Disaster Recovery! Read More »
Cloud Computing, where the architecture of your technology estate is based upon the integration of third-party technologies and services, is gaining momentum in the industry. It’s a natural extension of outsourcing where an organization uses technology within it’s own physical boundary (i.e. its data-center) but the technology is owned and operated by the vendor. The
Can You Afford the Cloud? Read More »
