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Don’t try and be Clever, Stupid: Using language for the layman

Do you sometimes get blank stares when discussing IT matters with the business? Or maybe you get push-back on changes you want made, but the push-back is non-specific or seems irrational? Well maybe the reason is because you’ve lost your audience in your use of language. I come across situations very frequently where this is the

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What’s this Software as a Service (SaaS) all about? A layman’s view and implications for Technical Professionals

Many of you might know about Software as a Service (SaaS). It is a growing industry within IT, and based around (what might be to some) a simple concept. That is, software isn’t owned, but rented; not installed, but accessed; it’s not paid for upfront, but pay-as-you-go. You could liken it to watching TV rather

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You Must Industrialize IT to Secure your Organization’s Future

Can you afford to continue wasting time and resources by re-inventing the wheel and firefighting? This is the question many IT leaders are asking themselves in light of a downturn in financial markets and pressure to get more from less.Recent keynote addresses by companies like IBM and Forrester say that IT must move away from

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Prepare for the Future of IT Organization, or Be Left Behind

I’ve just come from the Forrester IT Forum in Lisbon, Portugal, and discovered a number of insights that crystallized some thoughts I’d been having for a while. One of these insights that resonated especially was the future of IT Leadership and the potential fork in the road of the IT career path.During the last few

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