The best articles and my favourite subjects.
IT Leaders have been burnt badly over CRM (Customer Relationship Management).There are many failed CRM initiatives to dine out on. But CRM is set to face a resurgence as technology and business has matured towards being really ready for it. And this I think is they key reason why. CRM in the late 90s and […]
Is CRM On Your Agenda? Read More »
Cloud Computing, where the architecture of your technology estate is based upon the integration of third-party technologies and services, is gaining momentum in the industry. It’s a natural extension of outsourcing where an organization uses technology within it’s own physical boundary (i.e. its data-center) but the technology is owned and operated by the vendor. The
Can You Afford the Cloud? Read More »
Web2.0 and collaborative technologies promise a new world of integrated thought leadership. However they are not without their flaws. There are three key weaknesses in the typical use of collaborative technologies. The weaknesses are in the way decisions are made that lead to action. Decisions are made by committees. The larger the group of contributors
Enabling Action-Orientation with Collaborative Technologies Read More »
A Leader isn’t a Leader without Followers. This is convention, but do you know what type of Follower you are, and what type of Followers do you have as a Leader?Take a look at this HBS Working Knowledge article which discusses the various categories of Follower – although it’s important to understand that a Follower’s
Web 2.0 Enabled Followership: Implications Read More »
To continue the recent thread of posts about BPM, we’re going to look at the Real Tough Sell of it. BPM is about Evolution, not Revolution: The Western world is addicted to the Quick Fix, Instant Gratification and Revolution. High Impact is expected. BPM follows the concept of Kaizen (a Japanese philosophy) where the organization
Why BPM is a Real Tough Sell to Your Boss Read More »
We’re in recession – it’s a golden opportunity! If you are master in your craft industry then don’t wait for the recession to end, now is the time to move. This advice might seem counter-intuitive because in hard times it’s natural to want to feel secure in your organization, and certainly take advantage of any severance
URGENT: Now Is The Time To Move Jobs If You Think You Are S**t Hot! Read More »
I am not going to take credit for all of this post… I was inspired by Esther Schindler ‘s article on CIO.COM titled ‘Managing and Motivating Developers: Tips for Management Cluefulness .’ The subject is close to my heart as over the last 8 years I’ve been doing exactly that. I’d also say that Esther’s
How IT Leaders Can Get The Most Out Of Developers Read More »
BPM (Business Process Management) projects have been initiated in many of the organizations I talk to – it’s a hot topic. Vendors and consultants will be making all sorts of promises and bold claims – so I thought I’d document some of the things NOT TO DO. Jeepers I wish I had this info only
15 Blunders to Avoid when Implementing BPM Read More »
Can you afford to continue wasting time and resources by re-inventing the wheel and firefighting? This is the question many IT leaders are asking themselves in light of a downturn in financial markets and pressure to get more from less.Recent keynote addresses by companies like IBM and Forrester say that IT must move away from
You Must Industrialize IT to Secure your Organization’s Future Read More »
