Perplexed look

A Painful Reminder About Change Management

When you’re headlong into a programme of work which requires significant process change, it is so easy to forget about the people the processes have an effect on. I’ve just realized this to my dispeasure!Right now I am involved in a programme of working changing IT delivery processes, that covers the standard ITIL approach of Release

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Why I Prefer to Work with Darkworkers than ‘Greyworkers’

Lightworkers and Darkworkers are rare(ish) people who are polarized around a deeply ingrained intent. Lightworkers live and breathe to service humankind, whilst Darkworkers live and breathe to serve only themselves. The remainder of people on this earth could be described as Greyworkers, who tend not to know who they serve.I’ve written about Lightworkers and Darkworkers

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Freelancers Tend to Have Their Head In The Sand (and Nine Free Course places available!)

The majority of freelancers in IT have their head in the sand, as far as their personal performance goes.IT leaders from across several industries have commented to me that freelancers tend to move from appointments without seeking feedback on their performance. It’s estimated that over 60% of freelancers do not receive regular feedback on their

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SOA Demands Different Leaders

Service-Oriented Architecture (SOA) isn’t a new concept, but its emergence in organizations is demanding transformational leadership to be applied at all levels.I’m assuming you already know about SOA, but I want to recap one important point. The nature of SOA is that it demands server-based technology functions, such as an accounting suite, to become the

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Industrialization of IT Will Create a Blue-Collar Sub-Class of IT Workers

The Industrialization of IT is one of my current favorite topics as I think we are at a turning point of the whole industry. But one of the biggest implications of this change is that it will reshape the workforce towards blue-collar working.Industrialization of the IT department and the services it provides is a good

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How Do You Network?

Networking is an important part of professional life – it’s how you build useful relationships, extend your influence, and gain information outside of your line. So how do you do it? I want to ask this question to find out if there is a ‘best’ way of networking, irrespective of personality type. I must admit

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