The IT Industry has come along way since its professionals were consigned to the basement floors in the domain of flashing lights and large reel-to-reel tapes. IT is Business. IT is the core of commerce. IT has a seat at the Executive table . So what’s to like about the industry recently emerged from a

The Industrialization of IT and ITIL demands IT Leaders to make processes robust and repeatable, and an essential part of this transformation is ensuring that information is exchanged consistently in the right way using the right forms and templates. But so many IT organizations I meet reinvent the wheel – they make their own forms

I surveyed a number of Technical Professionals on the subject of going around their boss. The results were surprising.Going around your boss is generally frowned upon – it’s ethics are questionable. Ethics and business don’t always go together, even if you think they should. The truth is, an organization is comprised of humans with their

Is your IT Ops team productive and always on top of their game? No? Then maybe it’s their morale that needs a boost. There are some simple, low-cost and very effective things that can be done to improve this, and you’ll see that morale and productivity is boosted: Invest in information boards:Using the traditional dot-matrix

To continue the theme (see Are you a Technical Professional? and Are you a Geek?), you can find out if you’re a IT Leader in the making by asking yourself if you exhibit three or more of the behaviors below: You find yourself thinking with pragmatism and not with perfectionism You wish COBOL.NET was THE language of choice,