NFRs: The mysterious requirements of a business

Non-Functional Requirements (NFRs) are often the ‘unsaid’ requirements of a new product or system. NFRs should describe an important business context. Organizations who express new requirements of an IT system or a product tend to be much better at describing how something should work rather than the conditions in which it should work. For IT departments,

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Creating technical innovation in a regimented world

In today’s climate of risk management, compliance, ITIL, Prince II and sophisticated management (the ‘regime’) innovation often loses out, as strict control of projects and operations demand repeatable, mature processes. A lot of investment goes into that situation, and changing them is costly and disruptive. So how inside a regime can innovation be stimulated without being

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