‘Governance’ is a term that is becoming more and more popular in today’s business. Governance, in essence, is the process of policing an organization internally, making sure standards and policies are adhered to, budgets are kept and that decisions are rational and appropriately transparent. Governance is there to ensure your organization complies with Sarbanes-Oxley, should […]
Is Governance a pain in the ass? Read More »
I frequently receive suggestions on subjects; these are always helpful – it helps me focus my writing on to topics that have value to you… and that’s why I do this: to add value to the community of technical professionals. So I’d like to hear from anyone who has a suggestion for an article on
If as you’ve felt that your meetings haven’t had the right spark of energy, or actually resulted in anything but a room full of hot air, then read on.
The ‘art’ of Opening and Closing meetings Read More »
Nobody enjoys delivering bad news, but at some point, we all have to. How you communicate bad news significantly impacts the outcome.
Communicating Bad News Effectively: A Guide to Delivering Difficult Messages Read More »
I’m constantly reminded how a dynamic of argument and debate is in the wrong place. A recent issue cropped up where a colleague was pushing back to a technical supplier because insufficient information had been provided against a change request. The problem though was that the phrasing of the pushback was principle-based, i.e. he argued
Principle vs Specific arguments Read More »
This might resonate with you if you’re a technical professional: how many times have you been asked to do a piece of work (often portrayed as a ‘small’ job) which disrupts planned activities and means one of both slip or are done with compromise? A study in 2002 found that IT departments can be spending
The impact of Unplanned Work Read More »
