Imagine a helpful robot answering your customer service calls and helping your customers get answers to their questions and resolve issues. An AI voice bot for customer service does exactly that. It responds to customer calls, listens to what your customers say, talks to them in a conversational, friendly way, and provides contextually relevant responses, […]
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Businesses in the fast-paced digital era are constantly seeking novel strategies to enrich customer engagement. Customized interactions have emerged as a vital facet of ensuring consumer contentment, driving corporations towards cutting-edge technologies for achieving this objective. As AI technology is rapidly becoming more popular and adopted by 42% of enterprises, certain scopes of it are drawing
In today’s rapidly evolving business landscape, contact centers serve as the primary interface between companies and their customers. To maintain a competitive edge and meet rising customer expectations, organizations are increasingly turning to Contact Center as a Service (CCaaS) solutions. These cloud-based platforms offer a suite of features that significantly enhance work efficiency, streamline operations,
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The only way to stand out in a crowded market place is to evaluate your performance and strive always to do better. Perhaps you’re looking to improve your digital marketing, but you’re not sure where to start? In 2020 there are so many effective digital marketing strategies, you’ve just got to figure out what works
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We live in an era where unexpected changes are being made to technology on a constant basis. Various types of technology can help small business owners grow their prospects and become more productive.As a result, you may be asking yourself which technologies you should be investing in to ensure long-term productivity and ROI for your
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Digital marketing evolves over time. To keep up, it’s necessary to evolve with it or get left behind. Sometimes, this leads to entirely new practices or marketing methods being invented. Other times, existing ones are refined or taken to the next level. Let’s look at what’s becoming relevant for the coming year in digital marketing.
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As the days go by, technology becomes even more advanced and keeping up to date can seem like an impossible task. Keeping up with the times, especially when it comes to your eCommerce business can be even more difficult. Today we are going to be looking at a few tech advances you should be looking
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So, you decided to take the leap and start your own business. It’s a big life decision that’ll not only make you money but also make you a stronger person. You’ll hear a lot of tips from others about running a business, but you should carefully choose who to listen to. Most new business owners
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