With the pandemic hitting hard, employees were forced to adapt to working from home, something they were not entirely eager to leave. You may need to boost your employee’s productivity as they work from home permanently, especially those aged forty years and above who happen to be the most vulnerable to the virus. You have […]
Tips on How to Make Remote Working Better for Older Employees Read More »
In the modern world, relationships are more important but more complicated than ever. Social media means that we form relationships with people that we’ve never met. It means that we feel connected to our favourite celebrities and brands, even without contact. Communication is available in many different forms, and it’s easier than ever before to
Building Better Relationships with Your Customers Read More »
Call center work can be intense, absorbing and surprisingly tiring, especially if the equipment is not up to spec. Good call center managers are aware of this and make sure that their employees are given appropriate incentives, proper training, and supplied with high quality equipment, designed to suit the needs of the business. Things to
Choosing the Best Headsets for your Call Center Read More »
