customer care

process

5 Business Processes to Audit and Improve

When it comes to improving profit margins, many businesses follow the same path of logic: cut expenses and increase revenue. However, they tend to overlook what has the potential to make the biggest impact: the processes. In fact, some businesses don’t have clearly defined processes put in place. The things you do each day to […]

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How Can You Make Customer Experience With Less Hassle?

You would think that because you have something to offer consumers, that they would immediately afford you a little bit of patience. Consumers are not robots, so of course, they can express the quality of patience, but why should they? Do you really offer them something that nobody else does? It may be similar but

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