customer service

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Affordable Ways to Keep Your Clients Coming Back as a Small Business

Running a small business can be challenging for a lot of reasons, but one of the first big hurdles to overcome is the ability to hold onto your clients in order to encourage repeat business. For most small businesses, holding on to customers tends to be one of the biggest priorities, but it’s also one […]

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Is Your Business Making the Most of Technology?

The digital age presents businesses with a wide range of opportunities. Business processes that would have taken weeks or months in the past can now be completed at the touch of a button. Thanks to technology, distance and time zones are no longer a barrier to business. With so many technological advancements available to companies,

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Building Better Relationships with Your Customers

In the modern world, relationships are more important but more complicated than ever. Social media means that we form relationships with people that we’ve never met. It means that we feel connected to our favourite celebrities and brands, even without contact. Communication is available in many different forms, and it’s easier than ever before to

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Starting an IT Business in Two Simple Steps

Do you have a passion for computing? Do you also just so happen to have a burning desire to start your own company? If so, combine these two all-important aspects of your life and start your own IT business. Make no mistake about it, starting a business in the tech industry is never going to

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The Logistics Of Running An Innovative And Successful Business

Being a good entrepreneur is about much more than simply having good ideas. This is something that so many business professionals could do with understanding. Obviously, being an innovator is important. You need to have ideas for your company that’ll help you to stand out from the crowd. It’s not enough to simply be a

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Working with What You’ve Got: 3 Proven Ways to Make the Most of Your Retail Space

The number of people who are shopping online for everyday needs and wants is increasing at a rapid pace. When buying online was first a possibility, it included clothing, jewellery, house decor, and unique items. Now just about anything can be purchased via the internet.Groceries, prescriptions, pet supplies, and electronics are all available online and

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Tips on How to Improve Your Customer Service

Once you start your business, you have to focus on your customer service in order to maximize user satisfaction. Just because the competition in the business field is very high, customers simply want to receive the best service there is and they will not tolerate companies that do not pay attention to their needs.Customer service

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10 Questions to Ask Yourself When Building Commercial Premises

Creating a business that sells products or services that people genuinely want is just the first step if you want to be successful. Whether or not you turn a profit will depend on lots of other factors- from how well you market and advertise your company, to how good your customer service is, to how

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