customer service

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PR Disasters Just Waiting To Happen (& How To Avoid Them!)

PR or public relations are essential for your business in many ways. Of course, the main issue at stake here is how your customers feel about your organisation. Something that affects whether they choose your business to spend their money with, or a competitor. To that end, making sure you stay in your customers’ good […]

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Overlooked Aspects of Customer Service that Pay Off

Having loyal customers is a very good indicator that you have a popular business that stands a very good chance of becoming a big success in the future, but before you can have a loyal following, you need to turn one-time customers into regulars. One of the most effective ways of convincing them to come

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