influence

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3 Language Strategies for Building Rapport with Colleagues and Clients

People like people like themselves. This is a well-researched (and often written about) fact. Did you know there is a way to build rapport with colleagues or clients by mirroring their language?You might have already heard about ‘mirroring’ body-language to build rapport (if not, then check out my post 7 Ways To Become Liked in […]

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types of power

How to Use The Five Types of Power as a Leader

Where does a leader get power from? A leader can use 5 types of power: here’s advice on when these powers should be used, and perhaps when not

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