Managers and business owners all around the world are constantly thinking up ways to motivate their staff in order to get the best out of them, boosting productivity. There is no one size fits all approach, unfortunately, and people respond to different stimuli. So you may have to create a multifaceted and nuanced program. However, […]
Ways to Get the Best Out of Your Staff Read More »
Leadership and management are critical to business success. It’s always easy to spot a business where the management are ineffective in leading and guiding the company towards a positive outcome. Oftentimes, you see a new CEO come into the company, set idealistic new goals, but then fail to back that up with guidance or support
Why Effective Management is So Important in Business Read More »
Employee engagement is one of the hardest things for a business. It’s not that they don’t care about their staff, it’s just that many managers don’t know how to get to the root of what their staff really want. And many choose not to ask.The thing is, when it comes to happy workforce, you need
4 Super Suggestions For Staff Satisfaction Read More »
Call center work can be intense, absorbing and surprisingly tiring, especially if the equipment is not up to spec. Good call center managers are aware of this and make sure that their employees are given appropriate incentives, proper training, and supplied with high quality equipment, designed to suit the needs of the business. Things to
Choosing the Best Headsets for your Call Center Read More »
This is a debate I often see in technical circles, mostly between technicians and their less technical managers or stakeholders. It’s a debate that often leads to conflict or a reduction in morale or motivation in each party. It has career implications too; as technical leaders aiming to build a career, its something we need
Perfectionism vs Pragmastism: Career Implications Read More »
